Fintech · 2025 · 0→1 launch
LendDesk
A loan application product with document upload for borrowers and an underwriting admin portal for the ops team.
Application-to-decision faster · Documents verified
LendDesk
Application-to-decision faster · Documents verified
Challenge
A lending team was collecting applications in forms and documents in email. Underwriters lost files, borrowers re-uploaded endlessly, and nobody could see pipeline stage without a spreadsheet.
Approach
- 01Built a guided borrower application with secure document upload and progress that survives drop-off.
- 02Created an admin portal with underwriting queues, document checklists, and decision actions.
- 03Added virus scanning, type validation, and audit events on every file and status change.
- 04Designed for trust: clear status language for borrowers, dense tools for admins — not one UI for both.
Stack, with reasons
Next.js
Borrower flows and admin portal share auth and domain models safely.
Object storage + signed uploads
Documents never pass through a fragile browser-only path.
Role-based access
Underwriters, ops, and auditors see only what their role requires.